Contact Towncrier

Municipal staff can get started or sign in to the clerk portal; residents can find their town or ask us about the app itself.

Municipal staff

New to Towncrier

Tell us about your municipality. This goes to a person, not a queue.

We talk it through, and you get a quote and an invoice.

Already set up

Post from a phone or from the portal on a computer.

Forgot your password? Use the link of that name on the sign-in screen. The reset link arrives by email and lands on the web portal, not in the app.

Account switched off? If the app says your account has been switched off, an admin at your own municipality can switch it back on from the Staff page.

No public sign-up. Staff accounts are issued by your own municipality, by design: a staff account can publish legal notices in a government’s name.

Residents

Find your town

Read your town’s notices on the web, or follow your town in the app and Towncrier tells you when it posts something.

Something wrong with a notice

Every notice on Towncrier is written and published by the municipality named on it. If a notice is wrong, out of date, or missing, the municipality is the only one who can change it. Contact the clerk’s office directly.

You can also tap Report this notice in the app, which flags it for that town’s staff.

Help with the app

If notifications stop, or your town is not listed, the support page says what to check.

To delete everything held about your device, open Settings in the app and tap Delete everything on this device. Uninstalling the app does not do this.

Email us

Email support@ainovations.net. We answer questions about the app itself — notifications, sign-in, deleting your data. Questions about the content of a notice belong with the municipality that published it.

Towncrier is not an emergency notification system. Do not rely on it for life safety.

For municipalities

Tell us about your municipality

This goes to a person, not a queue. Someone will be in touch shortly to talk it through and send a quote.

Already set up? Sign in to the clerk portal